Subscriptions, Circulation & Customer Service!


Our newspaper is now printed on Wednesdays and Saturdays, delivered by mail same day.  If you have any missed papers, please let us know so we can credit your account.   We cannot help the time of your delivery, but if you have concerns, please let us know.   

The Item Impact is a  MONTHLY MAILER that is free and not subscription based. It is mailed to MOST postal routes in the heart of Sumter and will arrive within a few days of being mailed.  If you do not happen to be on a route that receives it, please feel free to pick one up at our office or call us to request us to mail  you a copy. 

For any questions related to your digital subscription; print delivery, or to report a missed  paper, please call customer service/circulation at 803-774-1258 or 803-774-1231.  You may also email . If you receive a voicemail for customer service, please leave a message and we will return your call by end of day!   We thank you & appreciate your business!